Returns/Exchanges
30-Day Satisfaction Guarantee
At BEXTRON, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return or exchange your product within 30 days of delivery.
To be eligible for a return or exchange:
- The request must be submitted within 30 days of delivery.
- Proof of purchase is required.
- The product must not show excessive wear, misuse, or intentional damage.
Non-Paddle Return Policy
For any product that is not a paddle, you still have 30 days from the date of delivery to request a return.
To be eligible for a return:
- All labels and tags must be attached.
- The original packaging must be intact.
- The product must be in perfect, unused condition.
- Proof of purchase is required.
All approved refunds will be issued to the original payment method only.
How to Request a Return or Exchange
Please contact our support team at support@bextronsports.com with:
- Your order number
- A brief description of the reason for the return or exchange
- Photos of the product (if applicable)
Once your request is reviewed and approved, we will provide further instructions. Refunds will be issued to the original payment method after the returned item has been received and inspected.
Eligibility
This policy applies only to orders shipped within the United States and purchased directly from the official website, www.bextron-sports.com
Products purchased through third-party retailers, distributors, resellers, marketplaces, or any website other than the official Bextron Sports website are not eligible for returns or exchanges under this policy.